Feedback Page- please share how your order went

Thank you for ordering your garage door parts through us. We strive to make it the best experience possible. Please leave us your comments, or suggestions!

Your comments will help our future customers know what they can expect from us.

-Travis Sweitzer

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6 Responses to Feedback Page- please share how your order went

  1. Amy says:

    When opening my garage door tonight one of the wheels came off the tracks causing the entire door to fall off balance. After a quick Google search for emergency garage door services in the Houston area I contacted Spectrum not knowing anything about them except they might be able to help me at 9pm with my emergency. I left a message and received a call back within 20 minutes. An hour later, the service was performed on my garage door. The person I spoke with on the phone and the service man were both very nice, professional and helpful. Not only was my garage door repaired, but it operates much more smoothly now than it did before. I was charged a reasonable rate for after hour service. Highly recommend these guys – great job and thank you!

  2. Kathy S. says:

    12/10/15 WOW I was so impressed with this company. I left a text message that my garage door rollers had jumped the tracks and I needed someone to take a look at it. Eight minutes later I received a call back, and within the hour the repairman named Mike was at my door. Mike explained what was causing the problem and how he would fix it. He did not try to sell me all kinds of un-needed parts like some businesses might do. He solved the problem quickly, was very personable and charged a fair price. This is a great company to use if you need garage repair. I highly recommend them.

  3. Chris S. says:

    Travis was extremely helpful in helping to identify the correct springs to convert from a single to double setup. His recommendation for the number of turns required was spot on. Everything went together as he said. I’ve decided that Next time, I’ll call Travis and hire him to come out. He was extremely knowledgeable and willing to share his experience. Call for his assistance in selecting the right torsion spring and/or accessories.

  4. MT says:

    Great experience from the beginning to the end; starting from explaining the problem and solution, estimating cost to complete the effort, arriving on time, not trying to find opportunities to over-charge, and more importantly the price and the warranty which were extremely reasonable comparatively speaking. I would certainly recommend Travis for anyone’s future garage problems.

    Thank you Travis!

  5. Kevin H says:

    Travis came out on a Saturday 45 mins after I called and replaced my torsion springs in 30 mins. Good price great service.

  6. w.s says:

    This is a great company! I ordered a set of Torsion Springs yesterday, and they arrived today! Just installed them without any problem. It works great!

    thank you, Travis!

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